Dynamax Zambia

Privacy Policy

Privacy Policy

Privacy Policy for Dynamax Distribution Limited

Last Updated:

Dynamax Distribution Limited (“us”, “we”, or “our”) operates the website (hereinafter referred to as the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from .

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, particularly when you use our contact forms, booking forms, or interact with us for potential orders or partnerships, we may ask you to provide us with certain personally identifiable information (“Personal Data”). This may include, but is not limited to:

  • Full Name / Company Name
  • Email address
  • Phone number
  • Physical Address (for deliveries or company verification)
  • Inquiry details related to products, services, or partnerships
Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data. This is typically collected through standard web server logs and analytics tools (e.g., Google Analytics, if used).

Tracking & Cookies Data

We may use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service effectively.

Types of Cookies We May Use:

  • Session Cookies: To operate our Service.
  • Preference Cookies: To remember your preferences and various settings.
  • Security Cookies: For security purposes.
  • Analytical/Performance Cookies: To allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works. [If you use Google Analytics or similar, mention it here generally].

Use of Your Data

Dynamax Distribution Limited uses the collected data for purposes such as:

  • To provide, maintain, and improve our Service.
  • To respond to your inquiries, orders, and requests.
  • To manage our relationship with you as a customer, partner, or prospective client.
  • To process transactions and fulfill orders (if applicable).
  • To notify you about changes to our services or policies.
  • For internal record keeping, analysis, and business development.
  • To monitor the usage of our Service and detect/prevent technical issues or fraud.
  • To comply with legal obligations.

Legal Basis for Processing Personal Data (If targeting EU/GDPR or similar regulations)

[CONSULT A LEGAL PROFESSIONAL. This section is crucial if GDPR or similar comprehensive data protection laws apply to your users. You’ll need to state your legal basis for processing, e.g., consent, contract, legal obligation, legitimate interests.]

Example: If you are from the European Economic Area (EEA), Dynamax Distribution Limited’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you (e.g., to process an order).
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it’s not overridden by your rights.
  • To comply with the law.

Data Retention

Dynamax Distribution Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. [Specify retention periods or criteria if possible. CONSULT A LEGAL PROFESSIONAL.]

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside Zambia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Zambia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Dynamax Distribution Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. [CONSULT A LEGAL PROFESSIONAL to ensure this is accurate for your operations and Zambian law.]

Disclosure Of Data

Disclosure for Law Enforcement

Under certain circumstances, Dynamax Distribution Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Business Transaction

If Dynamax Distribution Limited is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Other Legal Requirements

Dynamax Distribution Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Dynamax Distribution Limited
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data (such as SSL encryption for data transmission, secure servers, access controls). However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

Your Data Protection Rights (Example for Zambian Context – VERIFY WITH LEGAL EXPERT)

Under the Zambian Data Protection Act No. 3 of 2021 (and other applicable laws), you may have certain rights regarding your personal data. These rights may include:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you (or as stipulated by law). If you would like to exercise any of these rights, please contact us at our contact information provided below.

You also have the right to lodge a complaint with the Data Protection Commissioner of Zambia if you believe that your data protection rights have been infringed.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. (Example: [If you use Google Analytics, mention it here. E.g., “We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics.”]).

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email:
  • By phone:
  • By mail: